Pricing, Cancellation and Refund Policy

Ioannis Tzortzakakis - Top Online Tutor Pricing, Cancellation and Refund Policy

Terms & Conditions

All payments for online sessions are made via the online Payoneer service using the electronic invoice sent to your email address. You may pay via credit card or bank account. All prepaid, debit and credit cards are accepted. PayPal  and bank deposit (National Bank of Greece) can also be used upon request. In addition, we now accept Bitcoin.

For face-to-face tutorials and sessions, you can also pay in cash, or by all major credit cards in our office in Kokkinos Pirgos.

For a Homework Check Session, the hourly rate is $20 (GR VAT incl.).*
Contact me to get your personal price quote. Refund is NOT possible after delivery deadline is set and invoice is paid. Discounts available to regular customers.

A Live Session (50 minutes) is at the rate of $25 (GR VAT incl.).*
Discounts from 5% to 10% are available to book and pre-pay multiple single Live Sessions (Live Session Pack) and weekly recurring Live Sessions (Course). Parents could buy a pack of lessons for their children and enjoy a discount.

A pack of 5 Live Sessions is entitled to 5% off.
A pack of 10 Live Sessions is entitled to 10% off.

All Live Sessions are under a non refund policy after timetable is set and invoice is paid. However, re-scheduling Live Sessions is possible, limited to availability. Last minute cancellation of a Live Session is NOT accepted without a prior 24h notice. Cases of emergency are to be discussed, though. If I am responsible for cancelling or missing a Live Session, that Session is to conducted in another mutually convenient date and time.

Payment in instalments is only accepted in recurring Live Sessions (Course); in which case you pre-pay each month.

Note: In order to avoid any possible unnecessary confusion, you are strongly advised to register for your Free Session first, then for a single Live Session, and, afterwards, if satisfied, continue to a Lesson Pack or a Course.

For any question or clarification, you are always welcome to contact me at itzortzak @

*GBP and EUR are also accepted. 

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