App Support & Frequently Asked Questions

My iTutoring Android and iOS App Support



My iTutoring provides the My iTutoring app for Android Phone and Tablet, iOS iPhone and iPad. This app becomes an invaluable tool for getting in touch and booking online Live Sessions and Homework Check.

Frequently Asked Questions


1. Do I need access to the internet to use the app?

Yes, you will need Mobile Data or a WiFi connection to take advantage of the full features of the app and get connected with My iTutoring services. However, you can certainly open the app, fill in the requested contact form, when offline. You can then save the generated email as draft and sent it when you are online.

2. How much does the app cost?
The My iTutoring app is provided free of charge, at present time, via the Apple App Store on iTunes and Google Play Store. It is, and will remain, ad-free in order to provide a better user experience.

In the event of a failure

In the unlikely event of a failure, please contact My iTutoring at contact@my-itutoring.com. Please, enclose full details of the problem which you encountered, and the steps required to recreate the failure, along with a screenshot of the issue.

Once your email has been received, we will endeavor to fix the problem as soon as possible, so you can get back to My iTutoring online tutoring experience again!